We know how hard it can be to manage people, lead projects, and keep your work relationships healthy. But there are tools that can make things much easier—and you're about to add them to your toolkit.

1. Watch the video
   Learn how to get the most out of this course—and what to expect in each module.

2. Workbook activity: Self-assessment (p. 5)
   How are your coaching, communication, and conflict skills today? Rate your skills, then reflect on what made you choose that rating. (Spoiler alert: You’ll come back to this self-assessment at the end of the course!)

This video has closed captioning, or you can read the transcript here.